User Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Home Nerds, Inc. (referred to as “we,” “us,” or “our”) collects, uses, stores, and protects the personal information you provide when using our app, NerdPortal. By using NerdPortal, you agree to the practices described in this policy.

This Privacy Policy applies solely to your use of NerdPortal, which is operated by Home Nerds, Inc., and does not cover external websites or services that may be linked within the app.

Effective Date: December 6, 2023

Last Updated: December 6, 2023

Information We Collect

We collect two main types of information from users:

1. Information You Provide

This includes:

• Account Registration: When you create an account, we collect your name, email address, username, and password.

• Profile Information: Details you choose to add, such as your profile photo, preferences, or location.

• Communications: Any feedback, inquiries, or support requests you send us.

2. Information Collected Automatically

This includes:

• Device Information: Device model, operating system, IP address, app version, and unique device identifiers.

• Usage Data: Information about your interactions within the app, including pages visited, features used, and time spent on the app.

• Error Reports: Data about app crashes or technical issues, including device diagnostics.

• Location Data: If enabled, we collect location information to improve functionality, such as connecting you to local services.

3. Cookies and Similar Technologies

We may use cookies, web beacons, and other tracking technologies to enhance app performance and provide a personalized experience.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the features of NerdPortal.

• Personalize your experience by offering relevant recommendations and services.

• Respond to inquiries and provide customer support.

• Send important updates, notifications, and promotional messages (with your consent).

• Analyze app performance and user behavior for development and optimization.

How We Share Your Information

We do not sell your personal information. However, we may share your information under these circumstances:

• Service Providers: We share information with trusted third-party partners to help operate and improve the app (e.g., analytics, hosting, payment processing).

• Legal Compliance: We may disclose information to comply with applicable laws, regulations, or court orders.

• Business Transfers: If Home Nerds, Inc. is involved in a merger, acquisition, or sale of assets, user data may be transferred to the new entity.

Third-Party Services We Use:

• Firebase for analytics and app performance tracking.

• Stripe for payment processing (if applicable).

How We Protect Your Information

We implement commercially reasonable measures to safeguard your information, including encryption and access controls. However, no digital platform is entirely secure. You are responsible for protecting your login credentials and ensuring the security of your account.

Your Rights and Choices

Depending on your location, you may have the following rights:

• Access and Portability: Request a copy of your personal data.

• Correction: Request updates or corrections to your information.

• Deletion: Request that we delete your data, subject to legal or business requirements.

• Marketing Opt-Out: Withdraw consent for promotional messages by adjusting your app settings or contacting us.

To exercise these rights, contact us at [Insert Contact Email].

Children’s Privacy

NerdPortal is not designed for users under 13. We do not knowingly collect personal information from children under 13. If we become aware of such data, it will be promptly deleted.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your app experience. These technologies may collect usage data and preferences. You can disable tracking through your device settings, but this may limit some app functionalities.

Business Transfers

In the event of a merger, acquisition, or sale of assets by Home Nerds, Inc., your information may be transferred to the new owner. Any such transfer will adhere to this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in the app or legal requirements. We will notify users of significant changes through in-app notifications or email.

Contact Us

For any questions or concerns about this Privacy Policy or your personal information, contact us at:

Home Nerds, Inc.

Email: support@homenerds.com